Adding value

At LOUFARM we believe it is very important for our customers to know our core values of performance, which are based on the following concepts:

• Service Direct contact with the customer
• Excellence Know-how
• Independence Objectivity
• Teamwork Communication and coordination
• Commitment The most suitable solution
• Profitability Economic control of the investment

Service

Our commitment includes providing the best service to our customers. We believe that the key to our success is to know our customers and put ourselves in their shoes and offer them exactly what they need at any given time through a combination of good judgment, knowledge, speed, effectiveness and total availability to give support at both intellectual and regulatory level.

Excellence

We are committed to excellence through the continuous improvement of our professional practice and our know how. We consider that problems and mistakes are an opportunity to improve.

Independence

Our premise is to act independently from the different parties involved, ensuring objectivity in all policy areas.

Teamwork

We believe that to get the best we have to work together with the customers, technicians and suppliers in order to capitalize on our strengths and individual capacities in diverse fields.

Commitment

Our raison d’être are our customers, so we believe it is essential to put ourselves in their shoes and advise them on the different alternatives in each case, committing ourselves to the solution that the customer considers most suitable for its interests.

Hence our motto is quality work within the deadline.

Profitability

Our goal is for customers to get the highest return on their investments, providing alternatives, controlling the established budget, fulfilling the preset conditions of service and the desired level of quality.


Ultimately, our aim is to achieve our customers’ objectives.